Shipping Options at portableclosetshop:
Free Standard Shipping:
We are pleased to offer free standard shipping to most locations, regardless of the order value. Your item will be dispatched via ePacket, China Post Airmail, or Dutch Post, and a tracking number will be provided.
For those seeking expedited delivery, we also provide express options for an additional fee. Shipping costs range from $20 to $60, depending on the destination country.
Estimated Order Arrival:
Your order goes through several processing stages before reaching your doorstep. Here’s an overview of the process:
Shipping Process
2.1 Items currently in stock will be shipped within 1-2 business days. However, if your order includes custom backorder or special order items, there may be an additional delay of 1-2 business days.
2.2 During holidays, especially the Spring Festival, there may be a delay of 1-2 weeks in shipments due to increased transportation volume.
Tracking Your Order:
For orders placed while logged into your portableclosetshop account, simply log in and access your order history to track your shipment.
When tracking your order, please consider the following tips:
For personalized products, please allow an extra 1-2 business days for processing before shipping.
Transit times may vary during periods of increased order load.
If your order has not been shipped within three business days, you will receive an email notification outlining potential reasons for the delay:
Higher order volume at this time.
Items in your order may be on backorder within the next 72 hours.
Due to high demand, items in your order may become out of stock.
An incomplete shipping address that cannot be processed.
Potential payment issues during order placement.
For any further assistance, please do not hesitate to reach out to our customer support team. We are here to assist you!